Training and Management Articles

Knowing that you’re being assertive is all very fine, but how do you put it into practice? Our second article in this short series on

Whether it’s in the front-line or in the boardroom: making decisions is the lot of all who manage. Few decisions are ‘black and white’, but

Before you even consider how you are going to delegate, you must first ask yourself “Who shall I delegate this to?” The ability of the

Delegation is – potentially – one of the most valuable tools any manager has. But so often we witness the curious paradox of an over-burdened

Ten Steps to Presentation Success Part Two: That Standing Ovation! Preparation over and everything is ready to go. If you followed Nina Lovatt’s advice about

Sir Anthony Jay thought: ” A presentation is an exercise in persuasion”. But how do we persuade and prepare for an event that, recent research

In the first two articles in this series, we looked at the need for thorough preparation before interviewing and getting the questions right when you

In the second of three articles, we build on the careful preparatory activities explored in Part One by looking at how questions can be carefully

Many people enjoy job interviewing. Yet many think of it as a nightmare: a cat’s cradle of legislation and booby-traps all cunningly designed to ensnare