Scheduled course outline – duration 1 day
“First rate people hire first rate people; second rate people hire third rate people”
Business Scenario
It has been calculated that a wrong recruitment decision can cost a company up to twice an employee’s annual salary. Yet managers still put blind faith in ‘gut feeling’ and ‘I know when I see them…’ Good recruitment decisions are the outcome of basic skills applied with unwavering professionalism.
Who should attend?
All Team Leaders / Supervisors / Managers with responsibility for the
selection and interviewing of staff.
The purpose:
To furnish managers and other recruiters with the behavioural skills and supporting legal awareness to ensure superior selection decisions.
The programme includes:
· The documentation that must be completed before selection of candidates for interview can take place
· The law related to the intetrviewing process
· The purpose of a Job Description and its crucial role in the recruitment process
· How to identify essential and desirable recruitment criteria
· Constructing a question list that will test candidates’ suitability
· The principles of an Assessment Centre and their use in certain selection scenarios
· How to identify the key elements of a candidate’s CV
· The ‘Halo and Horns’ effect and measures that avoid it
· How to design an interview agenda
· How to develop a structured interviewing approach using four key question types
· Completing the necessary correspondence to applicants
The approach:
Through group exercises and informal discussions, video and role-plays, delegates initially explore the principles of recruitment before assessing their own skills in situations which replicate the interviewing process.
