Scheduled course outline
Duration 1 Day
"The Golden Rule: Put yourself in the position of your readers."
Who should attend
The programme has been designed for those who have identified a need to improve their written communication.
Delegates are encouraged to assess their current approach to all forms of written communication and, through discussion and group exercises, to arrive at a clear, unambiguous writing style.
Many positions within an organisation require the jobholder to present information in a written format. Letters, reports and research documents must be written in a clear, crisp and professional way. A structured and unambiguous communication style is paramount to projecting an image of credibility and professionalism, both for the individual concerned and their organisation.
To adopt a structured, clear and organised approach to all forms of written communication.
The programme includes:
Before you start: Identifying the purpose of your communication
How to achieve clarity in your writing: the rules of plain English
Structuring your writing: sentences, paragraphs and punctuation
The communication traps – and how to avoid them
Proof-reading and analysing key passages of text to improve and sharpen the message
Identifying commonly misused words
Using language which conveys a professional and clear message to the reader
How to create a style of writing appropriate to your organisation’s requirements