Scheduled course outline
Duration 1 Day
"The Golden Rule: Put yourself in the position of your readers."
Who should attend
The programme has been designed for those who have identified a need to improve their written communication.
The approach
Delegates are encouraged to assess their current approach to all forms of written communication and, through discussion and group exercises, to arrive at a clear, unambiguous writing style.
Business scenario
Many positions within an organisation require the jobholder to present information in a written format. Letters, reports and research documents must be written in a clear, crisp and professional way. A structured and unambiguous communication style is paramount to projecting an image of credibility and professionalism, both for the individual concerned and their organisation.
The purpose
To adopt a structured, clear and organised approach to all forms of written communication.
The programme includes:
Before you start: Identifying the purpose of your communication
How to achieve clarity in your writing: the rules of plain English
Structuring your writing: sentences, paragraphs and punctuation
The communication traps – and how to avoid them
Proof-reading and analysing key passages of text to improve and sharpen the message
Identifying commonly misused words
Using language which conveys a professional and clear message to the reader
How to create a style of writing appropriate to your organisation’s requirements
