Essential Management Skills

An Introduction to Building Skills

Scheduled course outline – duration ½ day

“To tell somebody is to deny their intelligence. To ask somebody is to honour it”

Business Scenario

Many people, who are tasked with developing others, still confuse coaching, training and feedback. Yet the intervention of each development tool is crucial to supporting learning in others, and any ‘developer’ must be thoroughly familiar with the ‘when’ as much as the ‘how’.

Who should attend?

Coaching for Results

Scheduled course outline – duration 1 day

“When I want to, I perform better than when I have to. I want to for me, I have to for you.”

Business Scenario

Of all the skills required by the modern Team Leader or Manager, perhaps coaching has become the most discussed. Yet so many still confuse coaching with ‘training’ or simple feedback. Coaching is a distinct skill that one acquires through experience and application. Be warned, when successfully implemented, results can be spectacular!

Selecting Successful People

Scheduled course outline – duration 1 day

“First rate people hire first rate people; second rate people hire third rate people”

Business Scenario

It has been calculated that a wrong recruitment decision can cost a company up to twice an employee’s annual salary. Yet managers still put blind faith in ‘gut feeling’ and ‘I know when I see them…’ Good recruitment decisions are the outcome of basic skills applied with unwavering professionalism. 

Who should attend?

The Principles of Leadership

Scheduled course outline – duration 2 days

"Leaders are born – and then made"

Business Scenario

If a company is to survive then it must adapt and learn. Decisions are now demanded on the spot, and responsibility for making them has been forced towards those operating at the front line. The new Team Leader must decide, grow and motivate: principles that will serve them at any level within the organisation.

Who should attend?

Companies We've Worked With

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