Effective Facilitation Skills
Scheduled course outline - duration 3 Hours
“Don’t just do something; stand there!"
Business scenario
+44 (0) 7979 963353 info@mhconsult.com
Essential Management Skills
Dealing with Difficult Behaviour
Scheduled course outline – duration 1 day
“We simply assume that the way we see things are the way they really are or the way they should be. And our attitudes and behaviours grow out of these assumptions.”
Business Scenario
The Disciplinary Hearing
Scheduled course outline – duration ½ day
“When facing a difficult task, act as though it is impossible to fail.If you’re going after Moby Dick, take along the tartar sauce.”
Business Scenario
Conducting a Performance Appraisal
Scheduled course outline – duration ½ - 1 day
“People can achieve their own goals best, by directing their own efforts towards organisational objectives”
Business Scenario
An Introduction to Building Skills
Scheduled course outline – duration ½ day
“To tell somebody is to deny their intelligence. To ask somebody is to honour it”
Business Scenario
Many people, who are tasked with developing others, still confuse coaching, training and feedback. Yet the intervention of each development tool is crucial to supporting learning in others, and any ‘developer’ must be thoroughly familiar with the ‘when’ as much as the ‘how’.
Who should attend?
Coaching for Results
Scheduled course outline – duration 1 day
“When I want to, I perform better than when I have to. I want to for me, I have to for you.”
Business Scenario
Of all the skills required by the modern Team Leader or Manager, perhaps coaching has become the most discussed. Yet so many still confuse coaching with ‘training’ or simple feedback. Coaching is a distinct skill that one acquires through experience and application. Be warned, when successfully implemented, results can be spectacular!
Selecting Successful People
Scheduled course outline – duration 1 day
“First rate people hire first rate people; second rate people hire third rate people”
Business Scenario
It has been calculated that a wrong recruitment decision can cost a company up to twice an employee’s annual salary. Yet managers still put blind faith in ‘gut feeling’ and ‘I know when I see them…’ Good recruitment decisions are the outcome of basic skills applied with unwavering professionalism.
Who should attend?
The New People Manager
Scheduled course outline – duration 1 day
“If we know all too much about our leaders, we know far too little about Leadership.”
Business scenario
The Management of Change
Scheduled course outline – duration 1 day
"Change: A roaring current that overturns institutions, shifts our values and shrivels our lives."
Business Scenario
The Principles of Leadership
Scheduled course outline – duration 2 days
"Leaders are born – and then made"
Business Scenario
If a company is to survive then it must adapt and learn. Decisions are now demanded on the spot, and responsibility for making them has been forced towards those operating at the front line. The new Team Leader must decide, grow and motivate: principles that will serve them at any level within the organisation.
Who should attend?
Companies We've Worked With
