Articles

Articles
Delegation is - potentially - one of the most valuable tools any manager has. But so often we witness the curious paradox of an over-burdened manager… Read More
Articles
Ten Steps to Presentation Success Part Two: That Standing Ovation! Preparation over and everything is ready to go. If you followed Nina Lovatt's… Read More
Articles
Sir Anthony Jay thought: " A presentation is an exercise in persuasion". But how do we persuade and prepare for an event that, recent research… Read More
Articles
In the first two articles in this series, we looked at the need for thorough preparation before interviewing and getting the questions right when you… Read More
Articles
In the second of three articles, we build on the careful preparatory activities explored in Part One by looking at how questions can be carefully… Read More
Articles
Many people enjoy job interviewing. Yet many think of it as a nightmare: a cat's cradle of legislation and booby-traps all cunningly designed to… Read More
Articles
All good managers give feedback. But how many managers welcome feedback about their performance? 360-degree feedback is a proven method of finding… Read More
Blog entry
So how can I get from - what has apparently now come to be labelled - ‘Mummy Porn’ to mentoring? Not having read the smash-hit novel it might prove… Read More
Articles
Last month we showed that the initial stage of dealing with a difficult person was to first encourage the individual to acknowledge his or her own… Read More
Articles
Whether you've inherited a difficult person or - to your lasting regret - appointed them yourself, most managers come up against a difficult… Read More

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