September 2012

Delegation: Are you getting enough? Part One: What Stops Us Delegating?

Delegation is - potentially - one of the most valuable tools any manager has. But so often we witness the curious paradox of an over-burdened manager leading a team of under-used talent. Why does this happen? Is it really that managers don't have the time, or is it the fear of sharing the spotlight?

For some managers, delegation may well be like sex: they get the distinct impression that others are doing it much more than they are. "I'm sorry, Emma, I've got a headache. Perhaps I could delegate something to you some other time…"

Delegation: Are you getting enough? Part Two: How do we Delegate?


Before you even consider how you are going to delegate, you must first ask yourself "Who shall I delegate this to?" The ability of the employee will dictate the level of autonomy you give them, and influence that all-important first discussion as you pass the task from your desk… to theirs.

Last month we explored why some managers are reluctant to delegate. How fear and distrust were major factors to be surmounted if we were to successfully delegate to our team.

When Good Decisions Look Like No Decision

Whether it's in the front-line or in the boardroom: making decisions is the lot of all who manage. Few decisions are 'black and white', but some solutions to managerial problems look a lot more attractive than others. In fact, what looks like a good decision today might well come back to haunt the same manager tomorrow...

There's an old adage that is useful advice for anyone starting out on her or his first management role:

"Your staff love a good decision; your staff can forgive a bad decision; your staff will never forgive no decision."

Assertion: It ain't What You Say...

Knowing that you're being assertive is all very fine, but how do you put it into practice? Our second article in this short series on assertion points you in the right direction, with a little help from Stella and her truculent boss, Kathy...

A popular - but demanding - boss was once summarised by an admiring employee as: "John could tell you to go to hell, and you'd look forward to getting there."

Being Assertive does not affect your Statutory Rights

Many individuals are often confused about whether they are acting assertively or aggressively during conflict situations. In the first of two articles on the subject, we explore the subtle difference that often separates the two and reveal the single factor that divides one clearly from the other.

Right, here's a question for you. Think back to the last confrontation you faced. What was your reaction?

Leading or Managing? Or why Hannibal Lector might have been called Cecil...

The need for real Leadership is a constant cry from Business Gurus, Union Leaders and employees. But does that mean that Management is suddenly unfashionable? Or is the relationship between the two more subtle than we thought?

We're often asked whether the modern working environment demands leaders rather than managers. And it's a question that we are sometimes reluctant to get involved in as it presupposes a neat answer that will universally apply.

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