Selecting Successful People

Scheduled course outline – duration 1 day

“First rate people hire first rate people; second rate people hire third rate people”

Business Scenario

It has been calculated that a wrong recruitment decision can cost a company up to twice an employee’s annual salary. Yet managers still put blind faith in ‘gut feeling’ and ‘I know when I see them…’ Good recruitment decisions are the outcome of basic skills applied with unwavering professionalism. 

Who should attend?

All Team Leaders / Supervisors / Managers with responsibility for the

selection and interviewing of staff.

The purpose:

To furnish managers and other recruiters with the behavioural skills and supporting legal awareness to ensure superior selection decisions.

The programme includes:

·         The documentation that must be completed before selection of candidates for interview can take place

·         The law related to the intetrviewing process

·         The purpose of a Job Description and its crucial role in the recruitment process

·         How to identify essential and desirable recruitment criteria

·         Constructing a question list that will test candidates’ suitability

·         The principles of an Assessment Centre and their use in certain selection scenarios

·         How to identify the key elements of a candidate’s CV

·         The ‘Halo and Horns’ effect and measures that avoid it

·         How to design an interview agenda

·         How to develop a structured interviewing approach using four key question types

·         Completing the necessary correspondence to applicants

The approach:

Through group exercises and informal discussions, video and role-plays, delegates initially explore the principles of recruitment before assessing their own skills in situations which replicate the interviewing process.

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